Privacy and care

Privacy Policy

Learn what information Capilla Virtual may receive, how it is used, how it is protected, and the choices available to you.

Minimum data

We ask only for information needed to operate your account or receive your message.

Private records

Prayer forms, account notes, and preferences are not public.

Your choices

You can change preferences or request account review or deletion.

Who operates the portal

Capilla Virtual manages this website, member accounts, and forms. It is a service and hope initiative supported by Fundación Impacto Boriken.

Information we may receive

Depending on the feature, we may receive a name, email, account preferences, saved readings, progress dates, private notes, prayer request, reference number, and basic security data. Do not submit full identification numbers, passwords, banking details, or medical records.

How information is used

  • Operate and personalize the member dashboard.
  • Receive and administer prayer requests and contact forms.
  • Send confirmations and optional reminders.
  • Protect the portal from spam, misuse, and security incidents.

Private member features

Journal notes, saved readings, and preferences are stored in the WordPress account. They are not published or emailed by default. Administrators with technical access may be able to access stored data when necessary for support, security, or lawful administration.

Prayer requests

Prayer requests are private and are not automatically published or converted into testimonials. Sensitive requests may be notified to administrators by reference only.

Email

Daily or weekly reminders are optional and can be disabled in My Chapel. Delivery depends on the hosting and mail configuration; the account remains functional if email does not arrive.

Children and safety

Minors should use forms with guidance from a parent or guardian when appropriate. Do not submit precise location, school, or safety information through a public form. In an emergency, contact qualified local services.

Your requests

To ask about a record, request correction, or request account review/deletion, use the profile option or write to info@juancollazo.net. Reasonable identity verification may be required.